Portal is our internal and external communication tool. It allows you to maintain transparency with employees, customers, manufactures or other stakeholders.
Portal allows for more than just one-way communication, though. It can be an internal intranet or external customer portal.
Customers are increasingly demanding 24/7 access to their information. They are accustomed to the ease of social communication and expect the same level of immediacy within their professional lives as with their personal ones.
These three distinct benefits of Portal will keep your business on track for future growth.
Portal allows you to provide information access to your employees, customers and other stakeholders. Not only will this cut down on the number of calls your customer service team fields, but it will also increase the trustworthiness of your brand. Consumers look for any opportunity to self-service, and if your company provides access to any and all relevant information, consumers will be more willing to trust you than another company.
Intranets give you the opportunity to send messages to your entire company at once. Like consumers, employees feel they need access to their own information when and how they want it. Portals let you meet them halfway. By providing access to this information within a secured portal, you aren't compromising the security of your business and still meeting your employees' needs.
The PaperWise security model is not limited to our desktop applications. These same security protocols are utilized in the portals we design for our clients. We do this to give you peace of mind that, though you're providing increased access to your proprietary information, your information will always stay safe and protected within the PaperWise environment.