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Unlike disco, timeshares managed to survive the 1970s. But with time, advances in technology and an overall cultural shift, the timeshare industry now faces many new obstacles.

Though successful in the eCommerce world, data analytics is seldom used in retaining customer loyalty. Customer service techniques have failed to adapt to this new methodology and have yet to fully optimize the tools and information at their disposal.

Consumers expect a level of honesty and transparency from businesses that is unprecedented. If you don’t meet this expectation, you diminish the level of trust that your consumers place in you. Without that trust, your business is put in a very precarious position.

Technological advancement has always been a driving force behind innovation within the trucking industry starting as early as 1910.

For several years now, the ideas of going green, sustainability and clean energy have gained more and more attention from consumers, policy makers and the media. This attention stems from a larger political and social conversation about climate change and the amount of greenhouse gases that our society produces and pumps into the atmosphere each year.

Compliance is the government’s and industry leaders’ way of making sure your customers and employers’ personal, digital and financial safety are provided for. These aren’t guidelines, but enforceable regulations that have the power to detrimentally affect your business operations in four ways: operational, financial, legal or reputational.

With the advent of the Internet and smart devices, we quite literally have information at our fingertips. But there’s a reason the saying is knowledge is power, not information is power. Information has limitations - it is only raw data in its purest form - but from it comes knowledge and power.

For PEOs and their clients, onboarding employees is like walking on a field full of landmines. One wrong step, or one step too quickly, could spell disaster.

Communication is a base human instinct. It’s how we connect to the people and environment around us. Even companies use branded stories to connect with their consumers. But there's one group that always seems to get left out.

The impression you make on that first day will define how your new employees engage with and understand your business. It is critical to put your best foot forward, so that they will do the same.