Managed Services

About Centric Managed Services

Centric is a leading provider of IT solutions for businesses across a variety of industries and sizes.  Offering proactive, preventative solutions, Centric provides clients with premier managed services, end user support, and consulting.  Whether serving as a supplemental IT source to an existing IT department or as the sole provider of IT administration, Centric uses a consultative approach to achieve maximum performance. 

As a division of PaperWise, Inc., a leading provider of software and technology solutions since 1988, the Centric team is able to leverage a very experienced, sophisticated, diverse, and mature infrastructure to ensure client satisfaction.  Through their experience working with partners across the country, Centric, along with PaperWise, can provide custom solutions to nearly any information technology problem.

How Centric Started

Centric originated within PaperWise, Inc., a company focused on providing consultation and problem solving for businesses.  The team of engineers initially served the customer base of PaperWise users.  In order to properly run the PaperWise Suite of software solutions, a company needs to have a stable IT and network infrastructure.  However, PaperWise found customers did not always have a team to administer the Suite and maintain IT and network infrastructures.  In such cases, PaperWise technicians would provide relief to customers.  For over 20 years, PaperWise technicians have been solving issues beyond the scope of the PaperWise Suite of Applications to include the overall IT infrastructure.  While most often the issues were not related to the software Suite, the team provided services to fix issues and ensure customer enthusiasm.  

As more and more customer partners began to rely on PaperWise engineers for IT help, they began to ask if PaperWise could transition beyond a software partner and begin managing their entire network.  What began as a service became a growing enterprise.  To that end, Centric was founded due to customer demand.  In an attempt to ease confusion to those who have known PaperWise for its Suite of Applications, a division was established with its own name and brand. 

Today, both PaperWise and Centric exist in the same corporate campus.  They share expertise and resources to ensure needs are met both at a corporate and customer level.  Overarching goals for both institutions remain intact as they aim to serve businesses with the highest level of technology and solutions, while ensuring an enthusiastic customer experience.